Relay operates as a remote organization, so we succeed or fail by the way we communicate and document.

With the exception of internal all-hands and client-facing meetings, we communicate, collaborate, and learn asynchronously.

<aside> 💡 A good rule of thumb: no one should have to ask you for updates on what you’re doing—you should communicate over, early, and often.

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Tools:

Async:

• Notion: internal wiki and product management.
• Github: our codebase.
• Loom: in-depth explainers and alignment
• Slack: everything else - check this at least daily.
  • Each project has its own internal (Relay) and shared (Relay + client) channel
  • Each discipline has its own channel:
    • #dev-development
    • #design
  • We also have channels for other internal communication
    • #learning
    • #new-business
    • #general
    • #random
  • Work chat happens in public channels as much as possible. This way, everyone is aware of what’s being talked about (and why).

Sync:

• Google Meet video calls

Rhythms

Internal syncs:

• Friday All-hands sync (weekly): this is where we review the state of the business, welcome new members, and recognize growth.

Client syncs:

• Monday work planning: alignment on project sprint goals and allocation of billable hours.
• Daily standups: quick alignment on progress, blockers, and next steps.
• Weekly client syncs: alignment with client on progress, decision points, and refinement.